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Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a professional manufacturer specializing in low and high voltage power distribution cabinets, complete automation systems, EV chargers, and energy storage equipment with over 30 years of production experience.
Is the charging interface compatible with my vehicle?
Yes, our systems are compatible with CCS1, CCS2, GB/T, and CHAdeMO standards, supporting most mainstream electric vehicles worldwide.
Can the system be remotely monitored and diagnosed?
Absolutely. Our systems feature cloud-based platform support, enabling real-time monitoring, remote diagnostics, and instant alerts.
How does the system handle power outages or grid instability?
The system is equipped with energy storage and backup options. It can automatically switch power sources during outages to ensure continuous charging operations.
Can you provide off-grid solutions for remote areas?
Yes, we offer integrated solar + storage + hybrid systems specifically designed for complete off-grid operation where electricity access is unavailable.
What is the expected service life of these systems?
The typical system lifespan is 8–10 years. Our energy storage batteries support over 3,000 cycles, ensuring long-term reliability and low maintenance.