Frequently Asked Questions
Is the charging interface compatible with my vehicle?
Yes, our systems are compatible with CCS1, CCS2, GB/T, and CHAdeMO standards, supporting the majority of mainstream electric vehicles worldwide.
How does the system handle grid instability or power outages?
The system is equipped with energy storage and diesel backup capabilities. It automatically switches power sources during outages to ensure continuous and stable operation.
What is the protection grade and suitable operating environment?
Our devices offer up to IP65 protection level (standard IP54), making them highly suitable for extreme conditions including high temperatures, high humidity, and dusty environments.
Can the storage system help reduce my operational electricity costs?
Absolutely. The integrated management system supports peak-shaving and valley-filling strategies, allowing you to store energy when rates are low and use it during peak prices.
Do your systems require additional transformers for installation?
While high-power cases might require grid expansion, our integrated energy storage units are designed to operate independently, significantly reducing reliance on the existing grid.
What is the expected service life of these systems?
The typical system lifespan is between 8 to 10 years. Our storage batteries are rated for 3000+ cycles, ensuring long maintenance intervals and reliable performance.