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Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a manufacturer specializing in EV charging solutions. You are welcome to visit our production facilities at any time.
What types of EV chargers do you provide?
We offer a wide range including wallbox/portable AC chargers (3.5kw-44kw), integrated floor-mounted fast DC charging stations (30kw-480kw), mobile chargers with energy storage (3.5kwh-161kwh), and solar system products.
Can you provide customized design and branding?
Yes, we support OEM/ODM services. We can customize the design and place your logo on the products according to your requirements.
What are your payment and trade terms?
We accept various payment methods including T/T, Credit Card, PayPal, and Western Union. Our trade terms include EXW, CFR, CIF, DAP, DDU, and DDP.
What is the warranty period for your products?
We provide a two-year warranty for the whole machine. Our software comes with a lifetime warranty, and our technical team provides remote video guidance support for any maintenance needs.
Do your products meet international standards?
Yes, our products have passed relevant certifications recognized globally. We provide standardized product information and packaging to ensure full compliance with local customs clearance requirements.