Frequently Asked Questions
Are your charging ports compatible with vehicles in different countries?
Yes, our chargers support multiple standards including CCS1, CCS2, GB/T, and CHAdeMO to ensure global compatibility with most mainstream EVs.
Is installation complicated—does it require civil work?
Floor-mounted chargers may require basic wiring. However, our mobile energy storage units are designed for plug-and-play use and typically require no civil work or digging.
Can the system be remotely monitored and diagnosed?
Yes, the system supports a cloud-based platform that enables real-time monitoring, remote diagnostics, and instant alerts for efficient operation management.
What is the expected service life of these systems?
The overall system lifespan is approximately 8–10 years. The energy storage batteries support over 3000+ cycles, ensuring long maintenance intervals and durability.
Can you provide an off-grid solution if there is no electricity access?
Absolutely. We offer solar + storage + diesel hybrid configurations for complete off-grid operation in remote or power-restricted locations.
Can the storage system help reduce energy costs?
Yes, the system supports peak-shaving and valley-filling strategies, allowing you to store energy when rates are low and use it during peak electricity periods to optimize returns.