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Frequently Asked Questions
How is the DC charging station packaged for delivery?
We ensure safe delivery with waterproof, moisture-proof, and shockproof packaging, enclosed in a sturdy wooden crate for maximum protection during transit.
What are the standard payment terms?
We require a 30% deposit via T/T, with the remaining 70% due before delivery. We provide photos of the products and packaging before final payment is made.
What is the typical lead time for an order?
Our lead time is typically 30-40 days depending on the specific items and order quantity. Expedited processing is available for urgent requirements.
Do you offer customized product development?
Yes, we provide full customization services. We can tailor the product appearance based on your drawings and replace specific components as requested.
Are all products tested before they leave the factory?
Yes, every single product undergoes 100% rigorous testing before delivery to ensure quality and safety compliance.
What is your policy regarding samples?
If we have ready parts in stock, we can provide samples. Customers are responsible for the sample cost and courier fees.
Irvion Charger
