Basic Info.
Frequently Asked Questions
What is the packaging method for safe transport?
We ensure safe delivery of our DC charging stations with waterproof, moisture-proof, and shockproof packaging, enclosed in a sturdy wooden crate for maximum protection during international transport.
What are your standard payment terms?
We require a 30% deposit via T/T, with the remaining 70% due before delivery. We provide full photos of the products and packaging for your verification before final payment.
What is the expected lead time for an order?
The typical lead time is 30-40 days, depending on the specific items and order quantity. Expedited processing is available for urgent project requirements.
Do you offer customized product development?
Yes, we provide professional customization services. We can tailor the product's appearance based on your drawings and replace specified internal components to meet your local requirements.
What is your quality assurance policy?
All products undergo 100% rigorous testing before delivery. We offer a 24-month warranty and prioritize high quality and competitive pricing to ensure long-term value for our customers.
Can I request a sample before a bulk order?
If we have ready parts in stock, we can provide samples. Customers are responsible for the sample cost and courier fees associated with the delivery.
Irvion Charger
