❓ Frequently Asked Questions
Why choose us as your preferred EV Charger supplier?
Our professional technical team and long-term industry vision ensure a leading position. We offer standardized designs, smart back-end services, and products that have passed rigorous laboratory tests. We are among the few capable of providing CE and UL certified solutions with extensive experience in global DC charging projects.
Is there experience in implementing overseas charging projects?
Yes, we are pioneers in international markets. We have collaborated with UK power companies for PV system integration, US operators for freeway charging networks, and major automakers for DC fast charging fleet services.
What are the advantages of your products?
We provide telecom-level product design supporting multiple standards (CCS-1/2, CHAdeMO, GB/T). Our products feature wider voltage ranges, superior temperature adaptation, high protection grades, and advanced modular designs for better reliability and future-proofing.
What are the differences between global DC fast charging standards?
There are five main standards: CCS-1 (North America), CCS-2 (Europe), CHAdeMO (Japan), GB/T (China), and Tesla (Proprietary). Our chargers are designed to be compatible with these global standards to serve different vehicle models.
Does higher output power always mean faster charging?
Not necessarily. Charging speed is limited by the vehicle's battery management system. However, high-power chargers support dual connectors for simultaneous charging and ensure the infrastructure is ready for future vehicles with higher power support without needing hardware upgrades.
How do you provide after-sales support?
We provide comprehensive technical training through manuals, videos, and face-to-face sessions to help customers master maintenance and parts replacement. For urgent situations, professional technicians are available to provide necessary support.