Frequently Asked Questions
What charging standards does this station support?
The station is highly versatile, supporting CCS2, GBT, and CHAdeMO connectors to accommodate various electric vehicle models globally.
Can this charger be used for commercial public applications?
Yes, it is designed for commercial use with features like RFID card payment, mobile remote operation, and high durability for public environments.
How does the intelligent allocation mode work?
With dual connectors, the system intelligently distributes power based on vehicle requirements, allowing a single gun to reach up to 180kW or balancing power between two vehicles.
Is the charging station weatherproof?
The unit is rated IP54 for protection against dust and water ingress and IK10 for impact resistance, making it ideal for outdoor floor-mounted installations.
What is the warranty period and service?
We provide a 24-month warranty and offer remote online guidance as well as onsite service to ensure continuous operation.
What communication protocols are supported for backend management?
The system supports OCPP 1.6 JSON via 4G, 3G, or Ethernet, allowing for seamless integration with most charging station management platforms.