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Frequently Asked Questions
Why choose us as your preferred EV Charger supplier?
Our professional technical team and long-term industry vision ensure leading positions. We offer wide product ranges including international standardization designs and smart back-end services. Our products pass rigorous laboratory tests, and we are capable of achieving both CE and UL certifications.
Do you have experience in overseas charging projects?
Yes, we are pioneers in international markets. We have cooperated with power companies in the UK for PV integration, US operators for freeway DC fast charging networks, and major automakers to provide fleet charging services.
What are the main advantages of your products?
Our products feature telecom-level design, support for multiple standards (CCS-1/2, CHAdeMO, GB/T), wider input/output voltage ranges, superior temperature adaptation, and advanced modular designs for future-proofing.
What are the different global DC fast charging standards?
There are 5 main standards: CCS-1 (North America), CCS-2 (Europe), CHAdeMO (Japan), GB/T (China), and Tesla. Our chargers are designed to be compatible with these global requirements.
Does higher output power always mean faster charging?
Not necessarily. Charging speed is limited by the vehicle's battery capacity. However, high-power chargers are significant as they can support dual connectors to charge two vehicles simultaneously and provide scalability as battery technology improves.
How is after-sales support handled?
We provide comprehensive technical training, including manuals and videos. For urgent situations, we provide professional technical support to assist with maintenance and parts replacement.