Q1: Can I visit your facility?
A: You are highly welcomed to visit our factory at any time! We aim to be a reliable business partner with guaranteed quality and after-sales service.
Q2: Are you a manufacturer or a trading company?
A: We are a professional manufacturer with 30 years of R&D and production experience in the energy sector.
Q3: Do you test all chargers before shipping?
A: Yes, all major components are tested before assembly, and each charger undergoes a full performance test before being shipped.
Q4: What is the warranty policy?
A: We provide a two-year warranty. During this period, if there are any quality issues, we provide full technical support and replace necessary parts.
Q5: Can you produce according to specific samples?
A: Yes, we can produce based on your samples or technical drawings, including building custom molds and fixtures if required.
Q6: Are the chargers compatible with international standards?
A: Absolutely, our chargers comply with IEC 61851-1 and IEC 61851-21-2 standards and carry CE, TUV, and RoHS certifications.